Terms of Use

The following terms of use cover the use of Voicescape's Broadcast website and by using this site you accept these terms:

• The copyright in the material contained on this website belongs to Voicescape. This copyright includes the content, coding, graphics and all aspects of this website. Voicescape hereby authorises you to copy documents or pages published by us on this web site for your non-commercial use only, provided any copy of these documents that you make retain all copyright or other proprietary notices, and any disclaimer contained thereon. Except for this limited permission, nothing on this site should be construed as granting any other right or licence under any copyright of Voicescape.
• Voicescape is not responsible for any third party website that may be accessed via links to and from this website. We make no representations whatsoever about any other websites which you may access through this one and accept no responsibility for any information contained within such linked websites. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses and like devices.
• This website is provided for general informational purposes only. Voicescape does not guarantee the accuracy of the information contained within this website and accepts no responsibility for any omissions or errors.
• Voicescape is continually adding to and modifying its range of products and to reflect this, our website is updated on an ongoing basis. We do not consequently warrant that the information contained within this site will be complete and accurate at all times.
• Voicescape and its related companies exclude all liability for any loss whatsoever or damage arising directly or indirectly, out of the use of this website or any content contained herein.
• Any dispute arising from the use or content of this website or any related websites shall be subject to the Laws of England and Wales.

Privacy Policy

We believe your right to privacy should be protected at all times. We are committed to protecting your privacy and the information we collect is either essential to use our service or for the purpose of enhancing your experience. We will never supply this information to anyone without your approval. Read on if you require more details.

• What information do we collect?
  When you demo our products we collect certain essential information so that you can use our product, such as your email address and your mobile phone number. Whenever we collect information we make every effort to include a link to this Privacy Policy on that page.
• How do we collect information?
  We collect information on our website and premium rate lines by asking you to input your details. We do not use "Cookies" to track and record your activity on our website.
• Why do we collect information?
  The main reason we collect information is to enhance your experience of our website and our offerings. Collecting information allows us to personalise our services and improve the quality of our website.
• Do we share your information?
  The answer is NO, unless you have given us explicit permission to do so.
• Your consent.
  By using the website you consent to the collection and use of your personal information by us as outlined in this Privacy Policy.

Voicescape DPA Policy

The Data Protection Act 1998 aims to promote high standards in the handling of personal information and to protect the individual's right to privacy.

The Data Protection Act 1998 applies to anyone holding information about living individuals in electronic format and, in some cases, on paper. Voicescape has a DPA policy in place (a full version of which is available upon request) and their staff is advised that they must follow the eight data protection principles of good information handling.

Personal information must be:

• Fairly and lawfully processed
• Processed for specified purposes
• Adequate, relevant and not excessive
• Accurate and, where necessary, kept up to date
• Kept for no longer than necessary
• Processed in line with the rights of the individual
• Kept secure
• Not transferred to countries outside the European Economic Area unless there is adequate protection for the information.

Voicescape DPA Policy - Broadcast Specific

At Voicescape we hold information about individuals who are customers, employees, suppliers and clients. We also hold data on behalf of our customers and all of our customer's data is classed as sensitive regardless of its nature. We hold a large amount of customer data already on our servers and it is our responsibility to keep it secure. The Voicescape DPA Policy is our code of practise and should be referenced when ever data protection issues arise.

Our customers should also be aware that they have certain obligations under the Data Protection Act 1998 that have implications for them when a product such as Broadcast is used to store data about real, identifiable persons. For real data, they would be processing "personal data", and would have to comply with the Data Protection Act 1998.

If they use our databases to hold identifiable personal data on the cause of sickness, or to record an employee’s disability, they are processing "sensitive personal data" which has additional rules in the Act.

For the Information Commissioner’s guidelines to the Act please visit http://www.informationcommissioner.gov.uk

Features

The Voicescape Broadcast platform provides a high capacity, robust and reliable way to interact with your target audience quickly and with maximum impact.

The easy to use web interface allows the creation of customisable templates for Voice, SMS or Email messages. These are re-usable components for the regular types of messages specific to your organisation.

Simple messages or complex call flows

Email

SMS

Platform Integration